Our Team


When it comes to security, you need professionals who will make the right decisions in challenging situations.

We offer personnel with both the training and the experience to handle any eventuality. Alongside completion of rigorous training, we also insist that our staff meet our high expectations in terms of professionalism, a smart appearance and courteous attitude.

Consequently, we take pride in our team which includes over 200 people within London and around the UK.


Motivated, Experienced Staff


Pace believes that by treating staff well you’ll get the best from them.

We value our people and offer competitive wages and benefits. But even more importantly we create a team atmosphere based upon mutual respect.

We listen to our employees’ input and praise them for a job well done.

The result is loyal and motivated staff for us – and for you.

Our officer pledge shows how we put these ideals into practice. We are able to provide enthusiastic, experienced employees because we have excellent staff retention.


Supervision and Management


Once deployed, we don’t simply leave our employees to their own devices.

Pace is committed to on-going supervision and management to ensure a premium service.

Our clients relax in the confidence that Pace personnel are monitored and motivated.  We carry out thorough background checks on all our staff and regular reviews after they’ve been hired.

This way, we ensure that they remain competent, confident and happy in their ongoing role.

If requested, we will make staff records available for clients to inspect, with the employee’s consent.


Our Management Team


Pace Security employs over 200 personnel. Most of our staff are London-based but we carry out contracts across the country and beyond.

When you get in touch with us, you’ll be in contact with the team at head office.

They’re a group of hard working professionals with decades of experience between them.


Managing Director

John Malcolm

We wouldn’t have become one of the UK’s most successful security services providers without the right person in charge. Our CEO knows the industry inside and out. With over 40 years of experience, he’s definitely the right man for the job. John founded Pace Security in 2001, hand-picking a team of professionals who shared his vision. He has an in-depth understanding of the industry, with past experience in the Metropolitan Police and high ranking positions in security companies around the world. John has been at the forefront of the security industry as it’s evolved and has shaped Pace Security into what it is today.

Office Administrator

Karen Power

Karen is an Office Administrator for Pace Security she is new to the team, having joined in December 2018. Karen has worked in the security sector for the last 5 years dealing with customers from many of the countries Police Forces. Karen has a wealth of experience having worked in administration for over 30 years in both public & private sectors. She enjoys learning new skills and has a passion for problem solving, She has a good head for figure’s and numbers. Her experience will be greatly valued. Karen’s passion outside of work is running, cooking, Family and socialising with friends.

Office Manager

Janis Main

Having worked in the Travel Industry, for the Local Authority and a Special Needs School, Janis brings a new dimension to Pace with her dynamic administrative skills. Janis has recently taken over the role of Office Manager and has already proven that she is ideal for the role, taking on various challenges and resolving them with expertise. Being a dog lover Janis enjoys taking her beloved ‘Jug’ Dave on longs walks and the occasional trip to Spain!

Senior Customer Service Manager

Grant Read

At Pace Security we take great pride in the partnerships we build with our clients. These partnerships wouldn’t be possible without the hard work of our customer services staff, headed by Grant.
Grant joined Pace in 2008 with many years of experience as a Customer Services Manager at some of the UK’s leading security companies. He’s got a knack for thinking outside the box; putting his in-depth knowledge into practise. His professional, understanding attitude makes him the perfect man for the job.

Customer Service Manager

William Barnes

At Pace Security, superior customer service comes as standard. We build long-lasting partnerships with our clients and your first point of contact is our dedicated, approachable customer services team.
William joined Pace in 2009 as a Site Supervisor on one of our major contracts. He excelled at this role and stood out due to his hard work and commitment. In 2011 William was promoted to his current position of Customer Service Manager. He draws upon his years of experience in the sector to skilfully manage a number of our high profile, multi manned contracts.